Last Updated: 10-July-2024


1. Introduction

Welcome to Sangam Industries. These Terms & Conditions govern your access to and use of our website, products, services, information, communications, and business interactions. By accessing this website or engaging with Sangam Industries, you acknowledge and agree to comply with these terms.

If you do not agree with these Terms & Conditions, please discontinue use of the website and associated services.


2. Definitions

For the purpose of these Terms:

Company / We / Us / Our refers to Sangam Industries.

User / Customer / Buyer / You refers to any visitor, customer, distributor, exporter, manufacturer, reseller, partner, or person accessing the website or interacting with Sangam Industries.

Products refers to polishing compounds, buffing wheels, abrasive products, polishing powders, surface finishing solutions, OEM products, and related manufacturing outputs.


3. Use Of Website

Users agree to:

  • Use the website only for lawful purposes
  • Provide accurate information while submitting inquiries
  • Not misuse website content or systems
  • Not attempt unauthorized access to systems
  • Not interfere with website functionality or security

Sangam Industries reserves the right to restrict access where misuse is suspected.


4. Product Information

While Sangam Industries attempts to maintain accurate information:

  • Product images may be illustrative
  • Product specifications may change without notice
  • Packaging may vary from displayed images
  • Dimensions, colors, and technical values may contain acceptable variations
  • Product availability may change without notice

Customers should confirm technical requirements before placing commercial orders.


5. Pricing & Quotations

  • Prices displayed, quoted, or communicated may change without prior notice
  • Formal quotations remain subject to validity periods
  • Taxes, duties, freight, packaging, and logistics charges may apply separately
  • Commercial terms may vary depending upon order volume and destination

Final commercial agreements supersede general website information.


6. Orders & Commercial Acceptance

Sangam Industries reserves the right to:

  • Accept or reject orders
  • Modify commercial terms where necessary
  • Refuse impractical manufacturing requests
  • Request additional information before accepting orders

Orders become commercially binding only after confirmation by authorized representatives.


7. Manufacturing & Supply

Manufacturing timelines, dispatch schedules, production quantities, and supply commitments may depend upon:

  • Raw material availability
  • Production scheduling
  • Order quantities
  • Customization requirements
  • Export documentation
  • Operational conditions

Estimated timelines should not automatically be considered guaranteed delivery commitments.


8. Intellectual Property Rights

All content available on this website including:

  • Logos
  • Product names
  • Images
  • Designs
  • Text content
  • Graphics
  • Documents
  • Product descriptions

remain intellectual property of Sangam Industries unless otherwise stated.

Unauthorized copying, reproduction, modification, distribution, or commercial usage is prohibited.


9. OEM & Custom Manufacturing

For OEM, private labeling, custom production, or special manufacturing:

  • Technical feasibility remains subject to review
  • Samples may require approval
  • Minimum quantities may apply
  • Special commercial conditions may apply
  • Customized products may become non-cancellable after confirmation

Separate agreements may override standard terms.


10. Export Transactions

International business transactions may involve:

  • Country-specific regulations
  • Import restrictions
  • Customs procedures
  • Export documentation requirements
  • Foreign exchange regulations

Customers remain responsible for understanding local import regulations unless otherwise agreed.


11. Third Party Services

The website may involve:

  • Logistics partners
  • Payment providers
  • External websites
  • Communication platforms

Sangam Industries does not guarantee or assume responsibility for third-party services outside direct operational control.


12. Limitation Of Liability

To the maximum extent permitted by law, Sangam Industries shall not be liable for:

  • Indirect damages
  • Business losses
  • Production losses
  • Profit losses
  • Delayed shipments
  • Third-party failures
  • Force majeure situations
  • Technical website interruptions

Total liability shall remain limited to applicable commercial arrangements wherever legally permissible.


13. Force Majeure

Sangam Industries shall not be responsible for delays, failures, or interruptions arising from:

  • Natural disasters
  • Government actions
  • War or unrest
  • Transport disruptions
  • Labor disputes
  • Raw material shortages
  • Power failures
  • Events beyond reasonable control

14. Governing Law & Jurisdiction

These Terms & Conditions shall be governed by the applicable laws of India.

Any disputes arising from website usage, commercial interactions, or business relationships shall be subject to the jurisdiction of competent courts located in Delhi, India unless otherwise agreed in writing.


15. Policy Updates

Sangam Industries reserves the right to revise, update, modify, or replace these Terms & Conditions at any time without prior notice.

Updated versions become effective immediately upon publication.


16. Contact Information

For legal, commercial, technical, or business inquiries:

Sangam Industries

Email: sales@sangamindustries.com

Export Support: export@sangamindustries.com

Business Support Available During Working Hours